metlife-auto-insurance-review

MetLife is probably greatest recognized for offering life insurance coverage, however auto insurance coverage can also be accessible, and we discovered with our proprietary SimpleRating that this insurance coverage provider has rather a lot to supply.

With a 4 out of 5 in claims satisfaction, and a 5 out of 5 with protection choices, MetLife is greater than aggressive. However, it doesn’t not rank properly with accessibility, scoring solely a 3 out of 5.

In this MetLife automobile insurance coverage overview, we’ll stroll by the insurance coverage supplier’s strengths and weaknesses, the way it compares to its rivals and the way it fares in our SimpleRating mannequin.

Our methodology

When MetLife’s options, we examine the way it scores on our SimpleRating mannequin in reductions, protection choices, buyer satisfaction, accessibility and help. We additionally take a look at its rivals by the lens of such main reviewers similar to J.D. Power and Consumer Reports.

J.D. Power, for instance, research buy expertise satisfaction in addition to claims satisfaction, whereas Consumer Reports seems to be at options like premiums, claims, service and coverage critiques.

MetLife supplied life insurance coverage to Civil War troopers, and has been going sturdy since. It performs properly in claims satisfaction, in response to Consumer Reports, with a 4 out of 5, though service and coverage overview have been every a 3 out of 5.

  • Established American firm
  • Seeks to stay aggressive
  • Good protection choices
  • Poor buyer satisfaction
  • Not the most affordable charges

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MetLife auto insurance coverage at a look

In enterprise Since 1868
States served 50
Best for New automobile house owners
Not for People who place a excessive worth on customer support
Standout options Deductible financial savings profit

Gap protection

New automobile substitute

Custom sound system protection

No deductible for glass repairs

Special automobile components substitute

Usage-based insurance coverage
Available bundles Home, auto, life and well being

[ Read: What’s the Average Cost of Car Insurance in the US? ]

What we like about MetLife auto insurance coverage

Beyond primary auto insurance coverage

MetLife affords distinctive extras most different auto insurance coverage firms don’t have. Gap protection and customized sound techniques are allowed below its insurance policies. MetLife additionally affords to reimburse authorized charges in case you are sued after an accident.

Rideshare drivers get protection

Uber and Lyft drivers are lined whereas working. Many folks make extra cash or their principal residing providing rideshares. MetLife is among the solely auto insurance coverage firms to supply rideshare insurance coverage.

Things to contemplate

MetLife encourages excessive credit score rating

MetLife auto insurance coverage persistently affords one of the best costs to the shoppers with the very best credit score scores and model new automobiles. Only when a buyer comes has a 600 credit score rating vary or greater does MetLife come near auto insurance coverage titan Geico for an inexpensive premium.

MetLife Auto Insurance vs. the competitors

Low costs and hole protection make Progressive a contender in opposition to MetLife.

SimpleRating

4.2 / 5.0

SimpleRating Progressive 4.2

This supplier turned out to have the bottom quote, and it’s recognized for its persistently reasonably priced pricing. Like MetLife, Progressive affords hole protection, which is a pleasant choice to have for those who nonetheless have a lease or mortgage in your car. Its buyer satisfaction rankings aren’t stellar, nevertheless it outperformed MetLife in most areas.

Plenty of reductions and protected driving rewards make Progressive a good selection for safety-savvy drivers.

It has essentially the most in depth listing of reductions of any firm on this listing, however regardless of that, Allstate was my costliest quote. Allstate could also be a good selection for you for those who’re trying to be rewarded on your protected driving. It affords extras like a vanishing deductible and Safe Driving Bonus Check that you just received’t discover with most insurers. It additionally has a declare satisfaction assure, which gives you a refund for those who’re dissatisfied with the best way your declare was dealt with.

The largest of U.S. auto insurance coverage suppliers, State Farm is on the market all through the nation, and has greater than 19,000 impartial brokers at your disposal.

SimpleRating

4.6 / 5.0

SimpleRating State Farm 4.6

This is among the greatest insurance coverage suppliers within the business when it comes to buyer satisfaction. State Farm’s charges is probably not as little as among the firms on this listing, however they’re usually affordable. There aren’t as many non-obligatory coverages to select from, however for those who’re on the lookout for a normal auto insurance coverage coverage to cowl all of the fundamentals, State Farm is tough to beat.

Geico’s low charges and glorious reductions will help you save much more in your premium.

This is one other firm recognized for its low charges, so it’s a good selection for anybody on a price range. It additionally has a ton of auto and driver reductions, which might assist you to save much more. In phrases of customer support, Geico acquired blended critiques, nevertheless it nonetheless outscored a lot of its rivals, together with MetLife, Geico and Allstate.

[ Read: Best Car Insurance Companies ]

MetLife auto insurance coverage charges 

MetLife Insurance strives to supply high quality auto insurance coverage at an reasonably priced price. Its customer support is on the market 24/7 to reply questions and its on-line and cellular instruments offer you handy entry to your coverage wherever you go.

You received’t know the way a lot your auto insurance coverage goes to value you till you get a quote. Insurance premiums are customized for you, taking elements like your age, driving file, car and handle under consideration. While all insurers take a look at the identical data, each firm weighs it barely otherwise, which is why you find yourself with such variance in quote costs.

You ought to examine quotes from a number of firms earlier than making a purchase order, however don’t select an organization based mostly on value alone. Make certain you go along with an organization that’s financially steady and is understood for environment friendly claims dealing with. This is price paying a bit of additional as a result of it’ll prevent plenty of stress when you must file a declare.

MetLife goes past the essential auto insurance coverage coverages to supply extras, like customized sound system and hole protection, which might be arduous to search out elsewhere. It additionally affords new automobile substitute for autos lower than a yr outdated and glass repairs with no deductible. If you get sued because of an auto accident, MetLife will even pay your authorized charges.

[ Read: Best Cheap Car Insurance Companies ]

MetLife’s auto insurance coverage protection 

  • Gap protection: This protection pays the stability of your lease or mortgage in case your car is totaled in an accident. Most insurers solely pay the precise worth of your automobile, which is probably not sufficient to cowl what you owe. If you have got a lease or mortgage in your car, you might wish to contemplate including hole protection to your coverage.
  • Coverage for rideshare drivers: MetLife affords auto insurance coverage to Lyft and Uber drivers, filling within the lacking gaps left by conventional auto insurance coverage to make sure these drivers are protected whereas working.
  • Legal protection protection: If you’re sued in reference to a automobile accident, MetLife can pay on your authorized protection and reimburse you as much as $200 per day for misplaced wages.
  • Custom sound system protection: If you have got a customized sound system put in in your car, you should buy extra protection to guard this. Most insurers we checked out in our MetLife automobile insurance coverage critiques don’t supply this feature, so if it’s one thing you’re concerned about, MetLife is price a more in-depth look.
  • Protection in opposition to identification theft: MetLife is one in every of few auto insurers to supply non-obligatory identification theft safety protection. This pays for misplaced wages, authorized charges and different bills related to restoring a stolen identification.
  • Major components substitute: MetLife will change main car components — similar to tires, batteries and brakes — with new ones, no matter their present situation. Most firms solely pay the precise worth, which after factoring in depreciation could not cowl the overall value of a brand new half. With MetLife, you received’t have this downside.
  • New automobile substitute: If your automobile is lower than a yr outdated and has lower than 15,000 miles, you qualify for brand new automobile substitute. If your car is totaled, MetLife can pay to get it changed with out factoring in depreciation.
  • No deductible on glass repairs: If a rock flies up and chips your windshield, you may get it mounted with out paying a deductible. This protection comes normal with its auto insurance coverage insurance policies.
  • Help in case your automobile breaks down: MetLife affords roadside help and towing and labor protection as non-obligatory add-ons to help you in case your automobile breaks down. And in case your car goes to be within the store for some time, MetLife may also assist you to cowl the price of renting a car within the meantime.

MetLife auto insurance coverage reductions

Compared to most auto insurers, MetLife insurance coverage doesn’t supply some ways to save lots of. There are a number of primary reductions, like multi-policy and claim-free reductions, nevertheless it’s lacking different frequent choices, like anti-theft gadgets and automated fee reductions. Here are some reductions MetLife does supply.

Savings for good drivers 

Every yr you don’t have an accident, MetLife will decrease your collision and complete deductible by $50, as much as a most good thing about $250. This is half of the financial savings that the majority firms with vanishing deductible supply. However, nearly all of insurers don’t present this profit to start with, so it’s nonetheless one thing to be glad about.

Association reductions

MetLife affords glorious charges to members of its associate associations, together with firms that provide MetLife insurance coverage as an worker profit.

Bundle reductions

MetLife affords bundles when you have got multiple car to insure, in addition to while you keep it up for different protection (similar to residence insurance coverage, life insurance coverage, renters insurance coverage or medical insurance).

Good scholar reductions

MetLife supplies reductions to college students who keep a B common or greater. To qualify for this low cost all you must do is simply ship in a replica of your grades.

Group insurance coverage reductions

You can get a mean of 10 p.c off or extra for those who personal a enterprise with business-owned autos.

[Read: Low Income Car Insurance]

How to submit an auto insurance coverage declare with MetLife

You can name 1-800-854-6011 year-round, day or evening, and an agent will stroll you thru your declare course of.

MetLife auto insurance coverage on-line and cellular app 

MetLife affords three cellular apps for Android and iOS gadgets that assist you to view your coverage paperwork and pay your invoice. If that’s not sufficient, a customer support agent is all the time only a click on away.

  • MetLife App: The flagship app from MetLife means that you can handle each side of your MetLife coverage multi function place. Users can add data for auto claims, entry data associated to their dental plans and discover a imaginative and prescient supplier close to them.
  • MyJourney: MetLife’s MyJourney program helps you drive extra safely whereas offering you financial savings within the course of. Upon signing up, you obtain a one-time enrollment low cost of as much as 10%, and after renewing, can obtain an adjusted low cost of as much as 30% based mostly in your protected driving rating. This rating is calculated by the app, which runs within the background in your telephone and highlights areas the place your driving habits can enhance to assist make you a safer driver. The app is at present accessible in Connecticut, Delaware, Iowa, Maine, Minnesota, Michigan, North Dakota, New Jersey, Utah and Wisconsin.
  • MetLife Infinity App: MetLife Infinity is a robust app that will help you seize and securely retailer images, movies, audio and necessary paperwork in a single place. The app means that you can add images and movies and share them with household and pals at key milestones now or at any time sooner or later. The app can also be useful for digital cloud-based storage of necessary paperwork similar to beginning certificates, passports and every thing in between.

MetLife residence, auto, well being and life

MetLife covers just about your entire insurance coverage wants, together with auto, residence, well being, life and private legal responsibility.

  • MetLife residence insurance coverage: MetLife’s residence insurance coverage has assured substitute value protection, spectacular monetary energy, primary protection, identification theft protection and scheduled private property insurance coverage. It additionally affords a number of reductions similar to residence security options, bundling and group reductions.
  • MetLife renters insurance coverage: Renters insurance coverage doesn’t cowl the constructing you reside in however your possessions. Electronics, jewellery, important collections, furnishings and different prized collections are lined and customised to your wants. In case of a hearth, vandalism or different disasters, it may be an unbelievable assist. MetLife affords some glorious add-ons.
  • MetLife medical insurance: MetLife affords High High Deductible Health Plans (HDHP) greatest suited to these in good well being with no dependents. There can also be the Preferred Provider Organization Plans (PPO), which is greatest for these with current well being situations or dependents. Much like some other coverage with this firm, it will probably customise it to your wants.
  • MetLife life insurance coverage: MetLife affords life insurance coverage protection by workplaces, so that you’ll discover them by your employer. It affords time period life insurance coverage and everlasting life insurance coverage. It even has a characteristic referred to as MetLife Advantages, which affords workplaces advantages that embrace grief counseling, journey help and can preparation, to call a number of.

MetLife within the information

  • A former senior vice chairman of MetLife was sued for gender discrimination. According to Reuters, Mona Moazzaz, the ex-chief administration officer, filed a federal lawsuit in May of 2019 providing ample proof of the alleged exclusionary, usually prejudiced company nature of MetLife. 
  • MarketWatch reported in August of 2020 that MetLife’s earnings fell once more within the second quarter. Wall Street anticipated a greater report on earnings. 
  • Business Wire introduced on August 20, 2020, that MetLife is partnering with Barnum Financial, a wealth administration firm. The partnership will assist them present monetary training to workplaces all around the United States.

Too lengthy, didn’t learn?

MetLife affords strong auto insurance coverage protection and affordable charges. Despite its common buyer satisfaction rankings, it’s price taking the time to get a quote to see what sort of a deal MetLife Insurance can give you.

We welcome your suggestions on this text and would love to listen to about your expertise with the automobile insurance coverage firms we suggest. Contact us at inquiries@thesimpledollar.com with feedback or questions.

The SimpleRating makes it straightforward to check services and products featured right here on The Simple Dollar in a clear, open and sincere manner. We price these services and products utilizing 5 elements and common them to calculate a single SimpleRating. For auto insurance coverage, we examine:

  • Discounts
  • Coverage choices
  • Support
  • Customer satisfaction
  • Accessibility

You can learn extra about every issue and the main points of every rating in our auto insurance coverage methodology. Use our rankings and editorial suggestions as you store for one of the best auto insurance coverage that matches your protection wants.

Car insurance coverage charges:  We used insurance coverage charges from Quadrant Information Services. This contains analyzing 1000’s of charges from all 50 states that have been publicly sourced from 2019 insurer filings. Rates are based mostly on a 30-year-old male or feminine that had a clear driving file. Full Coverage premiums assumed a $500 collision and complete deductible, and we checked out those that had each good and poor credit score. These charges must be used to tell your automobile insurance coverage purchasing course of, however your personal quote could differ.

Why do some manufacturers have completely different SimpleScores on completely different pages?

To make sure the SimpleRating is as useful and correct as doable, we developed distinctive standards for each class we examine at The Simple Dollar. Since most manufacturers supply quite a lot of monetary options, their services and products will rating otherwise relying on what we’re scoring on a given web page.

However, it’s additionally doable for a similar product from the identical model to have a number of SimpleScores. For occasion, if we examine State Farm’s residence insurance coverage in response to our standards for one of the best residence insurance coverage, it scores a 3.8 out of 5. But once we examine State Farm in response to the factors for one of the best auto insurance coverage, it scores greater, for the reason that options the corporate affords can range by the kind of insurance coverage.

Discounts

We regarded on the variety of reductions every firm affords — extra reductions imply the next rating.

Coverage Options

We awarded greater scores to the businesses which have essentially the most protection choices.

Support

We awarded greater scores to lenders with essentially the most channels for buyer help.

Customer Satisfaction

We leveraged the J.D. Power 2019 Auto Insurance Satisfaction Study℠ to see how prospects rated their expertise with every firm. (If an organization wasn’t included in J.D. Power’s examine, we skipped this side and averaged the 4 remaining side scores.)

Accessibility

We regarded on the stage of accessibility of every firm –– the extra sources they’ve the upper their rating.

Nicky LaMarco is a enterprise and finance author who has written for Interest, Bizfluent and Houston Chronicles.

Reviewed by

  • Nashalie Addarich

    Nashalie Addarich

    Insurance Editor

    Nasha Addarich is an editor at The Simple Dollar and a former lawyer who focuses on residence insurance coverage, auto insurance coverage, life insurance coverage, and financial savings. She is a former contributing editor to Reviews.com.